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Frequently Asked Questions
General Questions
All our houses, beds, and accessories are handcrafted using natural, bunny‑safe materials. Our wooden items use untreated, pet‑safe plywood, and we only use fabrics that are 100% cotton, making our accessories soft, durable, and easy to clean.
Yes. Rabbits naturally chew, so we only use non‑toxic, untreated materials. Light chewing is safe. For heavy chewers, we recommend adding chew toys to redirect the behaviour.
Our products fit most small to medium rabbits (Mini Lops, Holland Lops, Netherland Dwarfs, etc.). For large breeds (e.g., Flemish Giant), contact us for guidance or a custom option.
Yes — because everything is handcrafted in our family workshop, we can create custom sizes, colors, or configurations. Message us and we’ll help you design the perfect piece.
Cushions and beds come with removable, washable covers.
Wash on a gentle cycle
Air‑dry only Wooden items can be wiped with a damp cloth.
We ship from Auckland, NZ.
Ready‑made items: 1–3 business days
Made‑to‑order items: 3–7 business days Courier times may vary slightly.
Currently we ship within New Zealand only. If you’re overseas and interested in our products, contact us — we’re exploring international shipping options.
Not at the moment but we are exploring the options.
Most bunnies love soft, enclosed spaces and adapt quickly.
If your bunny is shy, place the item in a quiet area and add a familiar blanket or treat. They usually warm up to it within a day or two.
Yes — many customers use our beds and houses for guinea pigs, chinchillas, and other small pets.
If you’re unsure about sizing, just ask.
Every item is handcrafted by our family with care and precision.
We design, cut, assemble, and finish each piece ourselves — no mass production, no shortcuts.
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